How can we help?
Popular questions
Check that notifications are allowed for GenTask in your phone’s settings and that Step notifications are on in GenTask. On Android, battery savers can delay notifications. Add GenTask to the exceptions.
Read the full answerMark a reminder or check-in done, or snooze any step for an hour. Flashcards and quizzes open in the app with one tap. On iPhone, press and hold the notification to see the buttons. On Android, expand it.
Read the full answerOn Home, tap + and describe your goal in one sentence. GenTask creates a plan, and you can refine it with Change something.
Read the full answerYes. Sign in to the GenTask web app with the same account you use on your phone. You’ll see your tasks, calendar and history.
Read the full answerOpen the task, choose Edit and change the days or times. The new schedule applies from the next step.
Read the full answerNothing bad. Your plan carries on and your history stays. Your streak counts the days you do a step, and you can pick it up again tomorrow.
Read the full answerOnly you, unless you share a task. People you share with see progress for that task, never your answers or your other tasks.
Read the full answerOpen Settings and choose Language. GenTask uses it in the app, on the web and in emails.
Read the full answerIn GenTask, open Settings, tap your account card at the top and choose Delete account. The delete-account page explains what is deleted and what you can do without the app.
Read the full answerCancel where you bought it, in the App Store or Google Play. Your plan stays active until the end of the period you paid for.
Read the full answer